Troubleshooting (6)

We’re here to help you get back on track. Explore our troubleshooting guide below for quick fixes to common questions. If you still need assistance, please open a support ticket. Be sure to include your serial number so our team can provide faster service.

I can't connect my Gabi Tablet to Wi-Fi

Created by Agathe Douce, Modified on Mon, 4 May at 5:39 AM by Agathe Douce
I can't do the Bluetooth pairing between sensor and tablet

Created by Agathe Douce, Modified on Mon, 4 May at 5:45 AM by Agathe Douce
My sensor battery reporting stays at 1% Charge

Created by Agathe Douce, Modified on Mon, 4 May at 5:57 AM by Agathe Douce
Recovering a Recording After Power Loss

Created by Agathe Douce, Modified on Mon, 4 May at 6:11 AM by Agathe Douce
I can't scan the QR Code with my tablet

Created by Agathe Douce, Modified on Wed, 3 Jun at 9:00 AM by Agathe Douce
I can't update my sensor version

Created by Agathe Douce, Modified on Wed, 3 Jun at 9:05 AM by Agathe Douce